A leader explains why change is necessary and communicates the vision. This reflects:

A leader explains why change is necessary and communicates the vision. This reflects:

• A. Changing
• B. Refreezing
• C. Unfreezing
• D. Coercion

Answer: (C)

Unfreezing in Lewin's change model. This stage focuses on preparing people to accept change by creating awareness that the current way isn’t sufficient and by sharing a clear reason for the change along with the vision of the new direction. When a leader explains why the change is necessary and communicates the future state, they reduce doubt and resistance and build buy-in for what comes next. That readiness to move away from the old habits is what unfreezing is all about. The actual change would come in the next phase, where new processes or behaviors are implemented, and later the change is reinforced so it sticks. Coercion, on the other hand, involves forcing changes without building understanding or commitment, which isn’t described here.

Unfreezing in Lewin's change model. This stage focuses on preparing people to accept change by creating awareness that the current way isn’t sufficient and by sharing a clear reason for the change along with the vision of the new direction. When a leader explains why the change is necessary and communicates the future state, they reduce doubt and resistance and build buy-in for what comes next. That readiness to move away from the old habits is what unfreezing is all about.

The actual change would come in the next phase, where new processes or behaviors are implemented, and later the change is reinforced so it sticks. Coercion, on the other hand, involves forcing changes without building understanding or commitment, which isn’t described here.