Setting improvement targets occurs after:

Setting improvement targets occurs after:

• A. Acting on solutions
• B. Clarifying the problem
• C. Identifying performance gaps
• D. Developing countermeasures

Answer: (C)

Setting improvement targets comes after identifying performance gaps. You compare what’s actually happening with what should be happening, which reveals where performance falls short. Those gaps show you exactly where improvement is needed, so you can set targets that specify the level of improvement required to close those gaps. The targets then guide what countermeasures or actions to develop and implement. Trying to set targets without first identifying gaps would base goals on guesses rather than on actual deficiencies, making the effort less effective.

Setting improvement targets comes after identifying performance gaps. You compare what’s actually happening with what should be happening, which reveals where performance falls short. Those gaps show you exactly where improvement is needed, so you can set targets that specify the level of improvement required to close those gaps. The targets then guide what countermeasures or actions to develop and implement. Trying to set targets without first identifying gaps would base goals on guesses rather than on actual deficiencies, making the effort less effective.