Which stage is described as stabilizing the organization after change?

Which stage is described as stabilizing the organization after change?

• A. Unfreeze
• B. Change
• C. Refreeze
• D. Evaluate

Answer: (C)

Refreeze is about stabilizing the organization after change. After new ways of doing things are introduced, this stage solidifies them so they become the normal, lasting state. It involves reinforcing the new behaviors, processes, and culture through training, updated policies, performance measures, and alignment of rewards and routines. The goal is to prevent drift back to old habits and ensure the change sticks. Unfreeze is about preparing people to accept the change, and Change is the actual transition to the new way. Evaluation isn’t one of the three stages in this model, though assessment can occur afterward; it doesn’t constitute the stabilization step.

Refreeze is about stabilizing the organization after change. After new ways of doing things are introduced, this stage solidifies them so they become the normal, lasting state. It involves reinforcing the new behaviors, processes, and culture through training, updated policies, performance measures, and alignment of rewards and routines. The goal is to prevent drift back to old habits and ensure the change sticks.

Unfreeze is about preparing people to accept the change, and Change is the actual transition to the new way. Evaluation isn’t one of the three stages in this model, though assessment can occur afterward; it doesn’t constitute the stabilization step.